A helpful first response.
Answer questions using approved customer and order context.
Keep the relationship going.
Even when you are busy.
Help customers, follow up with prospects, and keep the next step clear. One personal AI, working within the service and outreach rules you set.
Own email + phone when enabled
Customers and sales
A little help.
In all the right places.
Follow-ups with context.
Continue an approved conversation without asking someone to repeat the details.
Exceptions come to you.
Keep refunds, discounts, and promises within policy. Review anything outside it.
Start with one thing
Tell it what you need.
Make it your own.
- 01
Connect the right context.
Choose the customer information, tools, and policies Zinley may use.
- 02
Define the outreach.
Approve the contacts, purpose, hours, and limits before starting.
- 03
Review the exceptions.
See the next step and make the decisions that fall outside your policy.
Always yours to steer
Give it room to help.
Keep your say.
Change the instructions. Review the result. Decide what it can do next.
Approved customer answers and follow-ups within your service policy.
Discounts, refunds, pricing changes, or new promises outside policy.
Ignoring opt-outs or contacting people outside your approved outreach.
A few good questions.
Can Zinley make outbound calls?
Calls require an active line. Approve the contacts, regions, hours, and outreach rules, and use a clear AI introduction.
How are opt-outs handled?
Tell Zinley to end the conversation when someone opts out, remove them from approved outreach, and review any follow-up before it is sent.
Can I see what Zinley did?
Open History for calls, emails, and receipts. Call and email history depends on your plan; recordings and transcripts may expire. Receipts remain available outside that viewing window.
Can I change the rules?
Yes. Adjust its instructions, access, and approval boundaries as you go. Review important results, because AI can make mistakes.
Do phone and text need setup?
Phone calls require an active line. Text and other messaging channels have their own setup. A dedicated calling number does not automatically provide a dedicated SMS inbox.
Start with one less thing.
See where it takes you.
Meet the personal AI you can make your own.
Get your Zinley